FAQ's

---

Great News!!

Our float trip is now 3 miles long with over 2 hours of FUN!

Enjoy a float down the river, stop at the beach, and enjoy hanging out at multiple sand bars along the way!

• Purchase tickets and Sign all waiver forms for each person prior to Check In.
• All ticket sales are paid in advance through our online store.  www.SugarRiverAdventures.com
• All waiver forms must be completed in advance online.  https://www.waiverfile.com/b/SugarRiverAdventuresLLC/Waiver.aspx
• Reservations are required for all kayak rentals and please call to confirm details 815-629-2020
• Check In for weekend tubing at Colored Sands Forest Preserve
• Weekend Check In Address:   10701 Yale Bridge Rd. - Rockton, IL
• Check in Times.  9:30 am - 2:30 pm
• Launch Times.  No later than 3:00 pm.
• Be off the river by 5:00 p.m.  Thank You!!
• Weekend & Holiday Tubing.  No reservations required for tubes during weekends (Saturday & Sunday) or holidays.  If your purchased a ticket for a tube rental we will have a tube available.
• Shuttle.  "We Will Help You Park Your Vehicle!"  On weekends (Saturday and Sundays) and holidays we provide shuttle transportation to our customers.  No additional fee is charged for shuttle transportation if a weekend tube of kayak rental is purchased.  Shuttle will transport vehicle drivers only.
• Campground Shuttle  If you are camping at the Sugar River Forest Preserve on weekends (Saturday & Sunday) or holidays we will provide pick up and drop off shuttle services between the hours of 10:00 a.m. and 5:00 pm.
• Rain Checks.  If you purchase a ticket and are unable to use it due to weather conditions or unable to attend we will keep your reservation open or issue a rain check coupon to be used another day.
• Return Policy  "All sales final.  If you are unable to attend for any reason we will leave your reservation open to be used on a future date.  We may also issue a coupon or gift card for future use"
• Large Group Reservations.  Large groups are welcome and please call to confirm details 815-629-2020.
• Weekday Tubing and Kayak (Monday - Friday) group outing reservations are scheduled by phone and invoiced in advance.  Call 815-629-2020
• Protect Your Feet.  Water shoes or sneakers should be worn at all times.
• Protect Your Phone.  Phone Dry Bags are available for purchase through our online store.
• Protect Your Keys.  Vehicle keys should be stored in a safe place.  Do not take your keys down the river.
• Float Distance.  For tube rentals is 3 miles and takes about 2 hours without stopping.
• US Coast Guard approved life jackets should be used at all times.
• One standard adult sized Life jackets will be provided with each rental
• For smaller children please ensure you bring your own properly fitted life jacket
• Illinois state law requires all children under the age of 13 wear a US Coast Guard approved life jacket at all times.
• Age 17 and under must be accompanied by an adult at all times.
• No Glass.  No glass bottles or containers of any kind on the river!
• No Styrofoam.  No Styrofoam coolers on the river.
• No pets.  No pets allowed on equipment rentals.
• Parking.  Please check in with us first at your designated check in point before parking at Paula Swanson Forest Preserve.
• Rest Rooms  Outdoor outhouse restrooms are available.
• We are open on weekends and holidays unless severe weather is in the forecast or if the river is running at unsafe levels.
• Sugar River Adventures will only transport our rental equipment (tubes & kayaks).
• We utilize public launches and rent tubes and kayaks for personal use. 
• People are allowed to bring their own personal watercraft (tubes, kayaks, etc.) to launch from public launches.

The Sugar River is not a lazy river ride.  It is a natural waterway.

• You can expect varying conditions.
• The river bed is slick, uneven, rocky, sandy, and muddy.
• Water depth varies from ankle deep to overhead deep.
• Fluctuating water levels can create shallow water or strong currents.
• You may incur obstacles such as exposed rocks, tree limbs, branches, debris, and wildlife.
• Walking may be required based on water level and the weight of the participant.
• Participation in the activity is at your own discretion.
• You’ll be entering a natural river controlled by mother nature
• There are no lifeguards on duty
• Other personal watercraft (river tubes, kayaks, canoes, paddle boards, etc) will be operated by the general public on the same stretch of the river.
• The risk of serious injury exists, and you assume all responsibility for your participation
• You must be able to enter, navigate, and exit the river under your own agency.

Safety Notes

• It is your responsibility to monitor current weather conditions before participating.
• We are open rain or shine but may delay river access if lightning is present.
• Some guests find entering and exiting the river the most challenging so plese be mindful during this time.

This activity is not recommended for people with

• Injuries
• Limited mobility
• Bad or surgically repaired joints
• Those recovering from surgery or sickness
• Those with open wounds, stitches, or staples
• Those with severe anxiety
• Those who are unable to swim or feel uncomfortable around water.
• Anyone taking medications that cause drowsiness or impair motor functions
• Those weighing over 300 pounds unless physically fit
• If you are unable to touch your toes from a standing position or do a sit up you may not be able to comfortably or safely participate in this activity
• River tubing or kayaking while pregnant is not permitted.

A signed release of liability waiver is required by all participants

• https://www.waiverfile.com/b/SugarRiverAdventuresLLC/Waiver.aspx

• River Tube & Kayak Weight Restriction  300 lbs.
• River Water Depth  3 inches to over 8 feet deep.
• Thank you for your business!